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Welcome to another episode of The Ecommerce Braintrust podcast hosted by Acadia’s Head of Retail Marketplaces Services Julie Spear. We’re joined by two of our favorite podcast guests - Chris Perry and Oskar Kaszubski of firstmovr. In this episode, we’re sharing some key takeaways from the report they released earlier this year that represents a guide to something they’re calling “Omnicategory Captaincy.” Sounds interesting? Tune in to find out more. KEY TAKEAWAYS In this episode, Julie, Chris, and Oskar discuss: -
Introduction to Omni-Category Captaincy: Chris and Oskar introduce their innovative report on omni-category captaincy, transforming traditional category management by integrating multiple channels, both online and offline. -
Key Pirate-Themed Criteria for Success: The report's pirate motif brings a creative flair to critical success elements: -
Tight Ship: Day-to-day excellence. -
Pirate Code: Establishing a joint business plan (JBP) and routines. -
Compass: Industry thought leadership. -
Fair Winds: Traffic and demand generation. -
Bounty: Incremental growth. -
Treasure Island: Data sharing and utilization of data cleanrooms. -
Map: Online category navigation. -
Fly the Colors: Enhancing user experience and shopper journey. -
Insights from the Digital Shelf Institute event and upcoming plans for a dedicated captaincy event and podcast. -
The critical need for brands to avoid complacency and continuously innovate to maintain market share. -
Addressing the gap between recognizing individual actions and integrating them holistically for true category captaincy. -
Overcoming resistance in C-suites to the critical role of digital content, especially in light of inflation and shifting consumer preferences. -
Detailed audits and the importance of optimizing the shopper experience—learn from mistakes and improvements seen with major retailers like Walmart and Kroger. -
Leveraging partnerships and thought leadership to demonstrate commitment and drive mutual benefits. |