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Home > EMS Leadership > EMS Leadership Episode 18: CQI and Customer Service
Podcast: EMS Leadership
Episode:

EMS Leadership Episode 18: CQI and Customer Service
Category: Science & Medicine
Duration: 00:46:50
Publish Date: 2009-05-15 08:01:30
Description: This week we finish our brief series on CQI and it quickly evolves into a case for more than just looking at outcome data but looking at the entire organization. We really find out by the end that it is Customer Service that we should be measuring. Featuring: Chris Montera Skip Kirkwood Brendan Kearney
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