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Home > Developer On Fire > Episode 159 | Glyph Lefkowitz - People-Focused Software


	Podcast:		Developer On Fire
	Episode:		Episode 159 \| Glyph Lefkowitz - People-Focused Software
	Category:		Technology
	Duration:		01:00:08
	Publish Date:		2016-08-24 19:00:00
	Description:		Guest: Glyph Lefkowitz @glyph Glyph Lefkowitz talks with Dave Rael about empathy in software development, the importance of a focus on people, and big social problems Glyph Lefkowitz is a human being who writes computer programs. The thing he's most famous for is having written the Twisted framework, which is an event-driven system for writing programs in Python. He's done some other things too. He currently works for Rackspace on open source technologies like Twisted. He has worked for Apple on an enterprise calendaring software. Chapters: 0:57 - Dave introduces the show and Glyph Lefkowitz 4:08 - The sources of Glyph's significant interest in diversity 11:24 - Taking the feelings of people into account and software development as a people-focused activity 15:37 - The things that "light Glyph up" 19:19 - Glyph on email, communication, net etiquette, and social order 28:07 - "Nobody was ever really taught how to make good use of email and a technology is only as powerful as the user." 29:30 - Fundamental principles of communicating, wasting the time of others, courtesy, and empathy 33:22 - How Glyph got started in software 40:12 - Glyph's story of failure - Overbuliding infrastructure and inability to respond to change and escape technical debt - hubris and fundamental attribution error 46:28 - Startup culture, the hubris of believing every social problem can be solved with a new product, and the importance of having checks in place on multiple levels 49:35 - Testing as a vehicle for expressing intent and experiencing empathy 53:40 - Glyph's book recommendation 55:28 - Glyph's top 3 tips for delivering more value 58:35 - Keeping up with Glyph Resources: Glyph's Blog David Reid Tweet on Life in Programming Glyph's Father, Robert Lefkowitz Twisted Ashwini Oruganti Amber Brown Steve Jobs - Computers Are Bicycles For The Mind Glyph's Blog Post on Email - Email Isn’t The Thing You’re Bad At More on Glyph's Blog Regarding Email - Letters To The Editor: Re: Email Eternal September APL68000 Hypercard Fundamental attribution error Glyph's Fan Club on IRC Glyph's book recommendation: The Mythical Man-Month: Essays on Software Engineering, Anniversary Edition (2nd Edition) - Frederick P. Brooks Jr. Glyph's top 3 tips for delivering more value: Practice self-care ("Empathy starts with you") Expand the circle of emphty outward from self to those with whom you interact Don't trust your intuition - verify your expectations and get a different perspective
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