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Home > Developer On Fire > Episode 285 | Damarius Hayes - Supporting Impact


	Podcast:		Developer On Fire
	Episode:		Episode 285 \| Damarius Hayes - Supporting Impact
	Category:		Technology
	Duration:		00:46:17
	Publish Date:		2017-11-08 18:00:00
	Description:		Guest: Damarius Hayes @damariushayes Damarius Hayes talks with Dave Rael about innovation, learning, helping young people grow, and applying lessons Damarius Hayes is a L2 Support Software Engineer for IBM Support. Where he specialized in technical troubleshooting and problem determination for IBM WebSphere product. His area of domain covers, Connections, Enterprise Java Beans, and Transactions related issues for his clients. Been working with IBM for the last 4 years, while working on integrating data analytics, data visualization, and machine learning within Customer Support. Chapters: 3:03 - Dave introduces the show and Damarius Hayes 6:22 - Damarius's life at IBM, getting connected, and his schooling 14:17 - The things that "light Damarius up" 15:31 - How Damarius got started in software 22:33 - Damarius's story of failure - Customer dissatisfaction due to repeated support cases and missing context 28:29 - Damarius's success story - Identifying a problem, proposing a novel solution, and moving the state of the art forward 29:15 - How Damarius stays current with what he needs to know 31:29 - How software works and applying lessons learned in one place to another 35:15 - Damarius's book recommendation 37:15 - Damarius's volunteer efforts and mentoring 42:08 - The things that have Damarius most excited 43:24 - Damarius's top 3 tips for delivering more value 45:14 - Keeping up with Damarius Resources: BIM - Research Triangle Park IBM WebSphere Application Server Justin James on Developer On Fire High availability manager IBM - What makes you special - sliced bread Damarius on Instagram Damarius's book recommendation: Linked: The New Science of Networks - Albert-laszlo Barabasi Damarius's top 3 tips for delivering more value: Listen more than you talk Challenge yourself Prioritize your time according to your needs and wants
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