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Home > Creating Disney Magic: Lessons in Leadership, Management, and Customer Service > Have the Courage to Speak Up
Podcast: Creating Disney Magic: Lessons in Leadership, Management, and Customer Service
Episode:

Have the Courage to Speak Up
Category: Business
Duration: 00:13:45
Publish Date: 2026-03-17 05:00:00
Description:

"Somebody's either got to step up, or people are going to start to step out."

Notable Moments

[00:01:15] Why Speaking Up Requires Courage [00:02:06] Safe Ways to Surface a Leadership Issue [00:03:13] Why Leaders Must Invite Honest Feedback [00:07:24] Building Trust So Employees Will Speak Up [00:11:22] Why Hiring Still Drives Culture and Performance

Speaking up about leadership issues can feel risky, especially when the problem involves a manager above you. In this episode, Lee Cockerell, retired Executive VP of Operations at Walt Disney World, explains why courage and ethical leadership are essential when workplace culture begins to suffer. He shares ways employees can bring up concerns safely and why great leaders create environments where honest feedback is welcomed.

Read my blog for more from this episode.

Resources

CockerellStore.com

The Cockerell Academy

About Lee Cockerell

Mainstreet Leader

Jody Maberry

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