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Home > Creating Disney Magic: Lessons in Leadership, Management, and Customer Service > Handling Unexpected Challenges
Podcast: Creating Disney Magic: Lessons in Leadership, Management, and Customer Service
Episode:

Handling Unexpected Challenges
Category: Business
Duration: 00:13:40
Publish Date: 2026-02-03 06:00:00
Description:

"Leaders don't need to have all the answers. They just need to know how to get to the right answer quickly."

Notable Moments

[00:02:40] Why unexpected problems happen constantly [00:03:22] Deciding what matters most right now [00:03:56] Knowing when to get expert help [00:04:57] Staying calm instead of overreacting [00:05:31] Fixing problems immediately vs. letting them linger [00:06:29] Making backup plans before trouble hits [00:06:57] Why acting quickly helps you sleep better [00:09:20] Anticipation, action, and reflection

Unexpected challenges happen to everyone. Lee Cockerell shares how experience, calm decision-making, and quick action help leaders handle problems without panic. The conversation explores why fixing issues immediately matters, when to ask for help, and how anticipation and reflection reduce future disruptions.

Read my blog for more from this episode.

Resources

Creating Magic Mastermind October 2025

CockerellStore.com

The Cockerell Academy

About Lee Cockerell

Mainstreet Leader

Jody Maberry

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