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Home > Creating Disney Magic: Lessons in Leadership, Management, and Customer Service > Emotions in the Workplace
Podcast: Creating Disney Magic: Lessons in Leadership, Management, and Customer Service
Episode:

Emotions in the Workplace
Category: Business
Duration: 00:17:48
Publish Date: 2025-05-27 05:00:00
Description:

“You are the problem… or you can be the solution. Manage yourself first.”

Lee Cockerell answers a listener’s two-part question on handling emotions in the workplace and at home. He shares strategies to stay calm, cool, and collected, even when tempers rise. Lee emphasizes the importance of managing yourself first, creating psychological safety, and learning to anticipate your emotional triggers. From family squabbles to workplace frustrations, Lee offers personal stories, practical advice, and simple tactics to become a steadier, more trustworthy leader.

Read the blog for more on managing emotions in the workplace and at home. 

Notable Moments

[00:00:42] – How to “park” emotions when tensions rise

[00:02:37] – What to do when you know you tend to overreact

[00:05:54] – The value of stepping away to regain composure

[00:08:09] – The importance of creating psychological safety

[00:10:36] – How to keep emotions at home from following you to work

[00:14:43] – Managing yourself is a full-time job

Resources

The Cockerell Academy

About Lee Cockerell

Mainstreet Leader

Jody Maberry

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