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Home > Creating Disney Magic: Lessons in Leadership, Management, and Customer Service > Making Your Operation Run in Your Absence
Podcast: Creating Disney Magic: Lessons in Leadership, Management, and Customer Service
Episode:

Making Your Operation Run in Your Absence
Category: Business
Duration: 00:12:14
Publish Date: 2024-12-31 06:00:00
Description:

"If if you can't take a day off, you've really messed up. You haven't got the right people, I guarantee you."

Notable Moments

01:32 Hire reliable, well-trained people with good attitudes.

05:50 Train employees for independent, confident work.

07:13 Empower staff to operate independently and efficiently.

If you can step away and your operation still runs like clockwork, you're doing things right. In order to make that happen you need to hire right, train right, and treat your people right. Read more in my blog on how to make this happen in your organization. 

Resources

The Cockerell Academy

About Lee Cockerell

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Jody Maberry

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