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Home > Creating Disney Magic: Lessons in Leadership, Management, and Customer Service > Customer Service as a Competitive Advantage
Podcast: Creating Disney Magic: Lessons in Leadership, Management, and Customer Service
Episode:

Customer Service as a Competitive Advantage
Category: Business
Duration: 00:13:45
Publish Date: 2015-02-10 02:00:00
Description:

If your business relies on a product as a competitive advantage, it is only a matter of time before you begin to lose customers. Other business can match your product, but your service will set you apart. 

Excellent customer service can be the best competitive advantage. 

Lee also discusses how entire communities can came together to offer great service and ensure tourists continue to return. 
Total Play: 0

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