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Home > Creating Disney Magic: Lessons in Leadership, Management, and Customer Service > Excellence Through Clear Expectations
Podcast: Creating Disney Magic: Lessons in Leadership, Management, and Customer Service
Episode:

Excellence Through Clear Expectations
Category: Business
Duration: 00:14:02
Publish Date: 2015-04-07 02:00:00
Description:

One of the keys to creating magic is having high expectations. You can use training to set clear expectations for everyone on your team. 

Training is important to any organization, but training does not have an impact if it is not followed by testing and enforcement. Training and enforcement create excellence because it builds confidence. 
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