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Home > Creating Disney Magic: Lessons in Leadership, Management, and Customer Service > Leading Through Conflict
Podcast: Creating Disney Magic: Lessons in Leadership, Management, and Customer Service
Episode:

Leading Through Conflict
Category: Business
Duration: 00:17:05
Publish Date: 2015-07-28 02:00:00
Description:

Conflict will happen in any organization. Conflict can be caused by new technology, change in leadership, change in ownership, or many other reasons. 

No matter how conflict is caused, a leader needs to tell the truth and be willing to talk about the cause of the conflict. 

Lee also offers advice on how to properly complain to a company when you experience bad service. 
Total Play: 0

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