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Home > Creating Disney Magic: Lessons in Leadership, Management, and Customer Service > Seconds Matter
Podcast: Creating Disney Magic: Lessons in Leadership, Management, and Customer Service
Episode:

Seconds Matter
Category: Business
Duration: 00:15:21
Publish Date: 2015-11-24 02:00:00
Description:

At Disney World, seconds matter. Everytime Disney World can take a few seconds out of your wait for a ride, the experience improves for you and everyone in line behind you. Your experience is improved, and by the end of the day many more people have been able to enjoy the ride. 

Do seconds matter in your business? What opportunities do you have to improve the experience for your customer? How can you speed up transactions?

Find out more about the Time Management Magic Course. 
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