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Home > Creating Disney Magic: Lessons in Leadership, Management, and Customer Service > Lessons From Opening 100 Marriott Hotels
Podcast: Creating Disney Magic: Lessons in Leadership, Management, and Customer Service
Episode:

Lessons From Opening 100 Marriott Hotels
Category: Business
Duration: 00:15:01
Publish Date: 2016-12-06 00:00:00
Description:

During his time at Marriott, Lee opened 100 new hotels. 

In this episode of Creating Disney Magic, Lee shares what how Marriott was able to open so many hotels in a short amount of time. 

When you expand and open a new location, customers don't care that you have only been open a few days or a couple weeks. The customer paid and expects excellence. Being new is not an excuse for not delivering. 
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