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Home > Cold Call by Harvard Business School > Using Empathy and Curiosity to Overcome Differences
Podcast: Cold Call by Harvard Business School
Episode:

Using Empathy and Curiosity to Overcome Differences
Category: Business
Duration: 00:27:08
Publish Date: 2021-02-02 07:08:49
Description:

Bill Riddick, an African-American community leader and counselor, must find a way to bridge the divide between Black and white community leaders, who are on opposing sides of school integration in Durham, North Carolina, in 1971.

Harvard Business School professor Francesca Gino and senior researcher Jeffrey Huizinga explain how empathy and curiosity can foster understanding in divisive situations in their case, “Bill Riddick and the Durham S.O.S. Charrette.”
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