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	Podcast:		Coffee Podcast by Cat & Cloud
	Episode:		Substance over style – the hierarchy of branding in a cafe
	Category:		Arts
	Duration:		00:34:43
	Publish Date:		2025-10-27 07:00:19
	Description:		This week, we tackle a listener question about how important brand identity is before opening your first shop. The conversation breaks down what “brand” really means and how it’s not just logos or design, but the promise you make to your guests and how you deliver on it. We emphasize that while visuals can evolve, the essentials of flow, hospitality, and guest connection matter far more than the color of your walls or the font on your cups. Ultimately, your brand starts with your values and how they show up in the day-to-day. Great design might get people in the door, but consistency, care, and clarity in the guest experience are what keep them coming back. It’s not about chasing trends or perfect aesthetics, but rather it’s about building a space that feels intentional, functional, and true to who you are.
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