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Home > CIO Talk Network Podcast > CRM: Love Thy Customer NOT Software!
Podcast: CIO Talk Network Podcast
Episode:

CRM: Love Thy Customer NOT Software!

Category: Technology
Duration: 00:55:59
Publish Date: 2005-08-05 10:00:41
Description: Till date, there are a very few adopters who have success stories to tell. Either the CRM deployments have been total fiascos OR have failed to deliver significant incremental value as expected. The whole idea is to get closer to the customer using CRM technology. Are we missing something here?
Total Play: 0