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Home > CIO Talk Network Podcast > Making IT Shared Services Work
Podcast: CIO Talk Network Podcast
Episode:

Making IT Shared Services Work
Category: Technology
Duration: 00:56:16
Publish Date: 2007-08-29 10:00:47
Description: Some claim that while the IT shared services model looks good on paper, it’s a nightmare to implement and doesn’t produce the promised ROI. Is this true? What is the actual success rate of implementations, and have they yielded real value? What is the optimum mix of people, processes, and technology needed to make the IT Shared Services model work?
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