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Home > CIO Talk Network Podcast > Making the Rider a Customer for Life
Podcast: CIO Talk Network Podcast
Episode:

Making the Rider a Customer for Life
Category: Technology
Duration: 00:50:17
Publish Date: 2016-09-14 13:17:49
Description:

Guest : V S. Parthasarathy Title : Group CFO, Group CIO, President (Group M&A & Finance), Mahindra & Mahindra

The needs and preferences of the riders are changing in terms of experience they expect in and outside of the ride. How are product innovation, customer experience, and technology leaders working together to transform rider’s experience and make him a customer for life?

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