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Home > CIO Talk Network Podcast > Delivering Smiles Every Time: A Case Study
Podcast: CIO Talk Network Podcast
Episode:

Delivering Smiles Every Time: A Case Study
Category: Technology
Duration: 00:52:51
Publish Date: 2020-01-30 09:50:28
Description:

Guest 1 : Arnie Leap Title : Chief Information Officer, 1-800 Flowers.com

1-800-FLOWERS.COM, Inc., an international player in gifting, wanted to offer a world-class experience to it’s increasingly demanding customers. Beyond innovative use of retail technology, it required reimagining processes, removing siloed thinking, and building a conducive organizational culture. Learn how the Business and IT leaders, along with their partners and teams, stepped up to deliver smiles every time.
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