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With so many methods of automation at their fingertips, CFOs are interested in learning more about business-process management and workflow tools. Rebecca Wettemann, Vice President of Nucleus Research joined Mary Beth Findlay, Editorial Director with CFO Publishing to discuss the latest in automation technology.
Automation technology tools boast a variety of performance-boosting capabilities. Implementing automation software can increase productivity, customer and client satisfaction, and the ability for high-value employees to focus on tasks most suitable for their skill sets and capabilities. The newer, cloud-based workflow tools of today are often easily adaptable, quick to implement, and don’t require any additional IT resources.
CFOs interested in investing in automation technology should ask potential vendors for references and also for an estimated timeframe for deployment. Vendors should also be able to estimate the adaptability of their systems to ongoing changes. Some CFOs may be wary of automation technology due to past inefficiencies. While workflow tools have been around for a long time, the newer models are cloud-based tools that are generally easily configured to work with current systems and can streamline processes in a way that is overall much less costly than in previous iterations.
Wettemann does caution that the biggest mistake she sees CFOs make when purchasing automation technology tools is overpaying. So take care to shop around, and use industry peers as resources to better understand how to get the highest ROI from automation tools. Nearly 80% of tasks today can be automated; it could be well worth your time and money to invest in workflow systems. |