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Home > Becker’s Healthcare Podcast > Exemplary Patient Experience at Children’s Mercy
Podcast: Becker’s Healthcare Podcast
Episode:

Exemplary Patient Experience at Children’s Mercy
Category: News & Politics
Duration: 00:28:47
Publish Date: 2023-05-22 19:00:00
Description:

In this episode, we are joined by Mandy Riemer, Manager of Patient Experience at Children’s Mercy, and Evan Sheaff, AVP of Customer Strategy at NRC Health, to discuss how Children's Mercy is finding out what patients want most, what key trends they are seeing in patient experience, where overburdened clinicians and staff can focus on personal connections and a lot more.


This episode is sponsored by NRC Health.
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