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Home > American Banker Podcast > Regions gives its service reps and fraud fighters AI tools
Podcast: American Banker Podcast
Episode:

Regions gives its service reps and fraud fighters AI tools
Category: Business
Duration: 00:25:50
Publish Date: 2021-07-20 15:23:21
Description:

The Birmingham, Alabama, bank has developed artificial intelligence-based systems that can flag suspicious activity and guide customer service representatives. Amala Duggirala, the bank’s chief operations and technology officer, describes the AI work she and her team have been doing.
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