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Home > American Banker Podcast > How Scotiabank weeds ageism out of digital banking
Podcast: American Banker Podcast
Episode:

How Scotiabank weeds ageism out of digital banking
Category: Business
Duration: 00:21:08
Publish Date: 2020-11-24 16:33:36
Description:

Shawn Rose, chief digital officer, and Holly Pontisso, vice president of customer experience at Scotiabank at Toronto, share how they have adapted their digital offerings for people over 50, including making sure ageist attitudes don’t creep into digital channels or messaging.
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