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Description:
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InGenius®, a computer telephony innovator, announced that InGenius Connector Enterprise is compliant with key customer engagement solutions from Avaya, a global provider of business communications software, systems and services.
InGenius Connector Enterprise 5.0 helps contact centers increase agent productivity and improve customer satisfaction by integrating existing Avaya phone systems directly into Salesforce or Microsoft Dynamics CRM. The application is now compliance-tested by Avaya for compatibility with the Avaya Aura Platform 7.0. |
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