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Description:
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MiaRec, a leading call recording and contact center performance management solutions provider, today announced that its MiaRec Call Recording software is compliant with key customer engagement solutions from Avaya, a global provider of business communications software, systems and services.
MiaRec call and screen recording solutions enable businesses to easily record, analyze and access important interactions, helping them meet regulatory compliance requirements, enhance customer service and increase agent productivity. The application is now compliance-tested by Avaya for compatibility with Avaya Aura® Communication Manager 7.0, Avaya Aura Session Manager 7.0 and Avaya Session Border Controller for Enterprise (SBCE) 7.1. |
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