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Avaya announced today that it has been rated as a Leader in the 2017 IDC MarketScape Worldwide Unified Communications and Collaboration Vendor Assessment[1]. Avaya was rated as a leader following an evaluation of capabilities and strategies of 11 vendors that offer unified communications and collaborations technologies globally.
In the report, IDC identified three major trends occurring with the deployment of the unified communications and collaboration (UC&C) technologies: Expansion of the market to $33.8 billion in 2017; increase in the number of businesses using UC&C to 37%; and the solidifying of cloud’s role as the leading delivery model, although businesses continue to invest in premises-based systems |