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Home > APN - AVAYA PODCAST NETWORK™ > Once Again AVAYA Helps NORAD Track Santa on his Magical Trip
Podcast: APN - AVAYA PODCAST NETWORK™
Episode:

Once Again AVAYA Helps NORAD Track Santa on his Magical Trip
Category: Technology
Duration:
Publish Date: 2017-12-12 17:07:45
Description: Santa Clara, Calif. – December 12, 2017 – Avaya is preparing its industry-leading Avaya Customer Engagement technology to help set a new record at the 62nd annual NORAD Tracks Santa, scheduled to start on December 24 and end on Christmas Day, December 25. During the 23-hour period in 2016, more than 1,400 hotline volunteers answered a record 154,192 calls (1.8 calls per second) to the NORAD Tracks Santa 1-877 HI-NORAD hotline.
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