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Home > APN - AVAYA PODCAST NETWORK™ > Episode 3 - Zeus Kerravala from ZK Research, the guys talk about Net Promoter Scores
Podcast: APN - AVAYA PODCAST NETWORK™
Episode:

Episode 3 - Zeus Kerravala from ZK Research, the guys talk about Net Promoter Scores
Category: Technology
Duration: 01:01:32
Publish Date: 2017-03-15 17:21:38
Description: A view from Inside. This week: The Nor'Easter, working from home and the pitfalls like bandwidth and interruptions, and dealing with teens on your network connection when trying to work. Also, what is a Net Promoter Score and how Customer Experience Management can improve it. Finally, a great interview with Zeus Kerravala from ZK Reasearch @zkerravala on the Cloud, the current state of Avaya, and Engages2017 in Las Vegas.
Total Play: 0