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Home > ABA Banking Journal Podcast > ‘Banking Is Not a Commodity. It’s a Necessity’
Podcast: ABA Banking Journal Podcast
Episode:

‘Banking Is Not a Commodity. It’s a Necessity’
Category: Business
Duration: 00:31:20
Publish Date: 2020-11-11 17:00:00
Description:

For many small businesses, whose owners spend on consumer credit cards and put up personal assets as collateral, the distinction between retail and business banking is blurry. Detra Miller, a veteran of M&T Bank’s retail side, noticed this when working with female and non-white entrepreneurs.

On the ABA Banking Journal Podcast’s latest episode, Miller discusses how she pitched M&T Bank on creating a team focused on outreach to minority-owned and women-owned businesses in the Baltimore-Washington area, building bridges to these entrepreneurs and helping them understand banking and access credit. At a moment when the national focus is on financial inclusion, Miller’s work has resonated with its target audience — and been recognized by ABA with the 2020 George Bailey Distinguished Service Award.

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