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	Podcast:		.NET Rocks!
	Episode:		Empathy vs Sympathy in Software with Lily Dart
	Category:		Technology
	Duration:		00:54:00
	Publish Date:		2019-09-18 23:00:00
	Description:		How do you build software for a diversity of customers? Carl and Richard talk to Lily Dart about what it takes to really build diversity-sensitive software, and it starts with understanding the difference between sympathy and empathy. Lily talks about how folks fall into the trap of avoiding diversity using empathy training - but real empathy takes understanding, and that means living with diversity. There's no substitute for a diverse team, and even then, you'll still need to research into areas of diversity your team doesn't have. It's hard work, but worth it!
	Total Play:		0

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