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This week we’re chatting with Melinda Emerson, a consultant, author, and speaker otherwise known as “SmallBizLady”. Melinda is America’s #1 Small Business Expert and was selected by Forbes as the #1 Most Influential Woman for Entrepreneurs. Melinda is full of anecdotes, tips, and tricks from her 17-year career working with small businesses, and she’s here to share her expertise on connecting with entrepreneurs and having meaningful conversations. Episode Highlights: - The top challenges that Melinda solves for her clients
- 3 reasons why small businesses fail
- “Servicing the market” : Customer service for big corporations and small businesses
- Melinda’s strategies for improving retention
- How big corporations can best connect with small business owners
- Marketing and Sales for small businesses
More From Melinda: Favorite Quotes: “Anyone will buy something once, but the goal is to get them to buy over and over again” “The best way to build a trusting relationship is through communication, especially online” “There’s 23 million small businesses. There’s only 1800 large ones” “I believe your business should be working for you” |