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Home > Let's Talk Loyalty > Crafting Loyalty with a Luxury Touch: Inside Lalit Suri Hospitality Group (#712)
Podcast: Let's Talk Loyalty
Episode:

Crafting Loyalty with a Luxury Touch: Inside Lalit Suri Hospitality Group (#712)
Category: Business
Duration: 00:37:38
Publish Date: 2025-10-14 01:00:00
Description:

Join Monica Sharma and Juber Shaikh from the Lalit Suri Hospitality Group, one of India’s leading luxury hotel brands.

Discover how they’ve built a strong brand, the history of loyalty within the group, and how their loyalty programme is designed to truly reflect the luxury experience—creating a programme with a difference.

Hosted by Paula Thomas

Show notes:

1) Lalit Suri Hospitality Group

2) The LaLit Loyalty

3) Juber Shaikh

4) Monica Sharma

5) Book recommendation: Thinking Out Loud - Keeping Nothing Behind

6) Book recommendation: Grand Central Publishing Delivering Happiness: A Path to Profits, Passion and Purpose
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