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	Podcast:		Let's Talk Loyalty
	Episode:		#310: Lessons from New Zealand's Phil Devlin - Loyalty Expert (Short Summary Show)
	Category:		Business
	Duration:		00:08:16
	Publish Date:		2022-12-06 01:00:08
	Description:		New Zealand is a small country punching WAY above its weight in the loyalty industry, with over 95% of Kiwi consumers enrolled in at least one programme, so it was incredibly exciting to meet one of the country's leading loyalty experts in 2021 - Phil Devlin. In this short summary show, I review his fascinating career which includes Air New Zealand, Qantas, and Countdown Supermarkets as well as some of the key lessons I learnt from our conversation. Across his entire loyalty career, Phil has created clear and compelling loyalty concepts both independently and with partners, with a focus on simplicity, transparency, and integrity, so listen to learn his latest ideas on what was important to consumers in 2021 and remains true today. Show Notes: 1) Phil Devlin 2) Countdown New Zealand 3) LTL Episode 153: New Zealand Loyalty Expert Shares Exciting Airline & Grocery Loyalty Insights 4) Share your feedback with us!
	Total Play:		0