Search


	Podcast:		Let's Talk Loyalty
	Episode:		#156: Kimpton Hotels Loyalty Insights with Shirley King (Short Summary Show)
	Category:		Business
	Duration:		00:08:28
	Publish Date:		2021-11-02 02:43:53
	Description:		How do you differentiate a hotel brand in this ultra-competitive industry? By focusing on authentic, heartfelt ideas and initiatives that go way beyond anything your guests ever expect! This is just one of the insights I learned last year when I chatted with Shirley King who has over 25 years driving engagement and loyalty for Kimpton Hotels and IHG both at home in the USA, and internationally. Listen to hear her instinctive loyalty mindset and how she created some of the industry's most iconic programs, as well as some of the ideas she is thinking through for the future to create even greater loyalty in a post-pandemic world. Show Notes: 1) Let's Talk Loyalty Episode #47 - Shirley King IHG Rewards Club
	Total Play:		0