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Ben & Stephen answer your freight brokering questions and discuss:
- Handling extra costs like lumper fees and detention fees – when to charge the shipper
- Calculating fuel surcharges – is it built into the rate or added later?
- Working with airlines and MRO repair facilities – thoughts on dedicated aviation freight
- Why do some brokers refuse to work with dispatch services?
- Dispatch services vs. family members – what’s the difference when representing a carrier?
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