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Home > Hospitality Reputation Marketing: Get Great Reviews > Interview with Lonny Wolfe GM of Sun Dek Beach House on Get Great Reviews.
Podcast: Hospitality Reputation Marketing: Get Great Reviews
Episode:

Interview with Lonny Wolfe GM of Sun Dek Beach House on Get Great Reviews.
Category: Business
Duration: 00:22:54
Publish Date: 2020-12-11 02:54:52
Description:

If you need proof that you don’t have to be a 5-Star Hotel to deliver 5-Star service and inspire 5-Star reviews, this episode is for you.

I had the great pleasure to interview Lonny Wolfe GM of the Sun Dek Beach House, a 3-Star Beach hotel in Florida, yet it has a pure 5-Star/5-Bubble rating from the members of Tripadvisor. Only 61 of the over 3,200 hotels listed on Tripadvisor in Florida have achieved this coveted score!

Listen in and see how this GM helped the team at this modest beach house hotel win big on guest satisfaction and on getting great reviews.
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