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"The art of client servicing. We’ve heard sage advice from our customer service experts and thought leaders. We’ve looked into best practices and weaved it into our strategies. This is nothing new. What’s new however is the playground we are in that is evolving at an accelerated pace. How do we ensure we provide meaningful experiences for our customers or clients? How do we client service individuals or brands with shifting priorities in an ever-changing environment with a lot of uncertainty around?" |
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