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Description:
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In this discussion, Bruce Harnell, a former decathlete and experienced mortgage broker recounts his experiences in sports, having a long-lasting relationship, and journey as a mortgage broker. Bruce, who identifies as an introvert, shares his high school days as a jock and how he moved from sports into the banking industry. He talks candidly about how his wife has played a significant role in his life, helping him navigate through his introverted nature in a sales-driven role. He discusses how he's managed to balance affecting sales targets with meaningful client relations. During the interview, Bruce also explains the dynamics of the mortgage industry, including how banks determine loans and interest rates. He finally reflects on how his introverted nature, coupled with empathetic business approach, impacts his interaction with clients and business operations.
Guests Details: https://adviser.loanmarket.co.nz/bruce-harnell
Chapters
00:00 Introduction
00:00 School Days and Early Sports Involvement
00:32 Maintaining Fitness and Health in Adulthood
00:59 Reflections on Aging and Exercise
02:42 Journey into Athletics and Decathlon
05:33 Transition into Sales and Overcoming Introversion
07:09 Navigating the Challenges of Sales
09:17 Personal Growth and Relationship Building
12:11 Balancing Family, Work, and Personal Identity
18:41 The Role of Faith and Respect in Long-term Relationships
23:01 Defining Success and Prioritizing Family
24:35 Overcoming Challenges in the Financial Market
25:12 The Journey of Starting a Business
25:41 Leveraging Contacts and Building a Business
26:04 The Role of Family in Business Success
26:38 Dealing with Rejection and Building a Client Base
27:50 The Importance of Insurance in Financial Planning
28:11 The Impact of Health Issues on Financial Stability
28:33 The Role of Insurance in Risk Management
30:02 The Reality of Financial Struggles and the Importance of Planning
30:23 The Challenges and Rewards of Being a Mortgage Broker
32:51 Understanding the Impact of Interest Rates on Mortgages
34:24 The Role of Insurance in Mortgage Brokering
35:58 The Future of Mortgage Brokering
39:01 The Impact of Economic Changes on Mortgages
39:46 The Importance of Client Expectation Management in Mortgage Brokering
43:17 The Impact of Economic Changes on Mortgage Rates
44:02 The Challenges of Regulatory Compliance in Mortgage Brokering
45:56 The Challenges and Rewards of Being a Mortgage Broker
48:53 The Role of Technology in the Mortgage Industry
49:30 The Future of Mortgage Brokering
58:39 Concluding Thoughts
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