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Description:
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Everyone’s racing to add AI. Few are fixing the foundations first.
Without clear governance, roadmaps, and delivery discipline, AI doesn’t accelerate transformation; it exposes the cracks.
In this episode of the Drag & Drop Podcast, Mark Bradley, Head of Systems & Innovation at The Arch Company, shares how they’re using OutSystems to modernize operations, improve customer experience, and build Keystone, their enterprise platform, fast and safely.
We unpack roadmap design, in-house capability building, ROI measurement, and where AI actually fits in the enterprise transformation journey.
Key takeaways:
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