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Home > Government Gone Digital > Episode 47 - Managing Online Feedback
Podcast: Government Gone Digital
Episode:

Episode 47 - Managing Online Feedback
Category: Government & Organizations
Duration: 00:27:44
Publish Date: 2018-06-26 07:00:06
Description: Responding to negative comments on social media can help turn bad experiences into positive ones. In this Government Gone Digital episode, hear examples of how Gilbert, Arizona's approaching customer care online and the power of responsiveness. You'll also gain insight into Gilbert's online engagement and social media strategy.

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