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Description:
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Podcast main page: http://mspvoice.com/
Show-notes: www.cloudberrylab.com/blog/msp-voice-episode-12/
In this episode, Doug interviews Ryan Day from ITR America. ITR is not a MSP company but a seller/supplier of parts for heavy equipment. Ryan had to transition ITR from a disparate IT operation to one that operates like a MSP. Ryan uses many of the same tools any MSP would. We also discuss downtime and how Ryan has set up his infrastructure to minimize downtime and save the company money. |
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