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	Podcast:		Lean Startup
	Episode:		Leveraging Tech to Improve Customer Communication \| Jeff Gothelf
	Category:		Technology
	Duration:		00:55:05
	Publish Date:		2016-05-20 02:09:59
	Description:		Jeff Gothelf, organizational designer and co-author of the best-selling Lean UX and the forthcoming book Sense and Respond, joined us on for a conversation about leveraging technology to improve customer communication. As consumers come to expect 24/7 responses from businesses, the companies that embrace continuous communication with customers gain a competitive edge. Jeff will discuss his insights on the value of platforms that enable real-time responses. He’ll also explain why management should support cross-functional development between product strategy, development, and design teams. View the webcast here: https://youtu.be/NTnrdMcrEdw
	Total Play:		0