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Description:
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The COVID-19 pandemic has thrown countries into confusion, devastated economies and caused major disruption to almost every aspect of our lives. The world of diplomacy has not been spared the chaos. Politicians, ambassadors and officials have scrambled to adapt to changing circumstances and learn the tricks and techniques of virtual diplomacy. So how do you negotiate, persuade and influence in a virtual world? ICRC Diplomatic Advisers Nicholas Hawton and Shahrokh Shakerian look at the lessons learned so far and make recommendations for the future. |