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Home > CXOTalk > Scaling Customer Experience and Operational Excellence: Lessons from Zoho and GardaWorld
Podcast: CXOTalk
Episode:

Scaling Customer Experience and Operational Excellence: Lessons from Zoho and GardaWorld
Category: Technology
Duration: 00:20:47
Publish Date: 2024-03-07 10:10:10
Description: In this episode of CXOTalk, host Michael Krigsman talks with Taylor Wolsey from GardaWorld about the company's journey to align customer experience and operational excellence through digital transformation.
GardaWorld, a leading security services provider, has grown rapidly through acquisitions, presenting challenges in delivering a consistent, high-quality customer experience across multiple brands, languages, and regions.
Wolsey shares valuable insights into how GardaWorld:
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