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	Podcast:		Web Summit: Business
	Episode:		Customer Engagement: What Every SaaS Company Needs to Know
	Category:		Government & Organizations
	Duration:		00:25:00
	Publish Date:		2018-11-20 02:00:00
	Description:		Whether through bots, voice, or social media, there are more ways than ever for to interact with customers. Does this create new considerations when it comes to satisfying them? Guests: Amy Pressman, Medallia; Nicolas Dessaigne, Algolia; Lindsey Turrentine, CNET
	Total Play:		0