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	Podcast:		Vacation Rental Success
	Episode:		VRS647 - The Missing Piece in STR Training: Why Soft Skills Matter More Than Ever - with Ali Cammelletti
	Category:		Business
	Duration:		00:53:41
	Publish Date:		2026-01-21 08:00:00
	Description:		In this episode, Heather sits down with returning guest Ali Cammelletti, a hospitality consultant, speaker, and the founder of Spark Your Mindset. With more than 30 years of experience in hospitality, Ali brings powerful insights into how soft skills - like empathy, emotional intelligence, and communication - can make or break a vacation rental business. While software training and hard skills often dominate onboarding and development, Ali makes the case for why soft skills are just as essential across every role in a short-term rental company - from the cleaners to the C-suite. Whether you're leading a remote team, onboarding new hires, or managing a growing portfolio, you'll walk away from this episode with a deeper understanding of where emotional intelligence fits in, how to recognize soft skill gaps, and practical ways to start coaching your team - even if you've never thought of yourself as a coach. ________________________________________________________________________________________________________
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