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	Podcast:		Vacation Rental Success
	Episode:		VRS645 - Duct Tape Doesn't Scale: Onboarding, Training, and Thriving in 2026
	Category:		Business
	Duration:		00:45:33
	Publish Date:		2026-01-07 08:00:00
	Description:		In this episode, Heather Bayer welcomes back her son and business partner, Mike Bayer, for a timely New Year's discussion on a topic that affects nearly every property manager: onboarding and training. After a holiday season filled with family chaos (a trip to the emergency room, and a broken hot tub!), Heather and Mike shift gears to reflect on the challenges of integrating new team members into short-term rental businesses. Drawing from Mike's personal experience onboarding at a new job in the pickleball industry, they reveal how even fast-growing companies can feel "held together by duct tape" without strong onboarding systems. This episode kicks off a multi-part series on training, development, and systems thinking in STR businesses - highlighting why formal training is often overlooked and how it can transform team performance, guest experience, and business efficiency. ________________________________________________________________________________________________________
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