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In this episode of One Vision, Theo hosts Amanda Estiverne-Colas, Director of Payments Practice at Perficient. Amanda shares her journey in financial services, focusing on financial inclusion and fairness by design, as well as the importance of empathy in banking. They also touch on the challenges and opportunities within the financial ecosystem, the need to adapt to changing consumer needs, in order to build a more inclusive future.
00:00 Introduction and Guest Welcome 01:25 Amanda's Journey in Financial Services 05:39 Empathy and Financial Inclusion 06:33 Challenges and Opportunities in FinTech 12:19 Global Perspectives and Innovations 19:31 Consumer Protection 24:02 Closing Thoughts
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