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Home > Hidden Tracks: Stories from BART > An inside look at BART’s customer call center
Podcast: Hidden Tracks: Stories from BART
Episode:

An inside look at BART’s customer call center
Category: Government & Organizations
Duration: 00:03:07
Publish Date: 2016-12-08 15:16:24
Description: You won’t believe some of the questions that people ask when they dial up our customer call center. In the latest edition of “Hidden Tracks: Stories from BART” we take an inside look at the call center, which is open 365 days a year. We hear from some of the longtime staffers at the center and see what it’s like to handle hundreds of calls a day from across the Bay Area and the world.
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