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Home > Ecommerce Conversations, by Practical Ecommerce > Building an Ecommerce Business, Part 8: Customer Service
Podcast: Ecommerce Conversations, by Practical Ecommerce
Episode:

Building an Ecommerce Business, Part 8: Customer Service
Category: Technology
Duration: 00:35:31
Publish Date: 2018-12-12 02:58:19
Description: Startups and seasoned merchants alike can run into hiccups with managing customer service. Is it better to do it in-house or to outsource? Should you hire someone from the start? Cody McLain is CEO of SupportNinja, a customer service provider. He addresses the realities of operating a company in the Philippines, tips for business owners looking to expand customer service functions, and more.
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